Beginner explainer

Professional liability

Professional liability is insurance for claims that your professional advice, service, work product, recommendation, or deliverable caused a client financial harm.

Why this shows up

Clients ask for it when they rely on your expertise and want protection if they believe your work created a loss.

What this changes for you

This points the review toward your services, deliverables, advice, and contract scope. A broker will need to understand what you actually do, not just your company name or industry.

What to check first

  • What services are you being paid to provide?
  • Could a client lose money if your work is late, wrong, incomplete, or poorly implemented?
  • Does your policy description match the work in the contract?

Example contract wording

Vendor shall maintain professional liability insurance with limits of not less than $1,000,000.

What to do next

  • Write a plain-English description of your services.
  • Compare that description to the contract's insurance wording.
  • Ask whether your current or proposed policy covers that exact work.

Questions to ask

  • Does the professional services definition match what I do?
  • Are defense costs inside or outside the policy limit?
  • Does the policy cover prior work or only new work after the policy starts?

Common mistake

Buying a policy with a professional-sounding name without confirming that it covers the actual service you sell.

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